Skip to content

Outreach calendar

Retention is a calendar of human contact that gives back as much as it asks. This page goes with Chapter 13. Month 1 is whichever month you start; plan a full year, and for every contact record what participants receive in return and how they can respond on their own schedule.

Entry
Registry
Condition
Completed by (role)
Date
Version

A year of contact

Month What we send or hold What we give back How a participant can respond on their own schedule Where the open-ended question goes Who sends it
Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Month 7
Month 8
Month 9
Month 10
Month 11
Month 12

Items to place in the calendar

Item Month or months Owner
Follow-up reminders
Participant newsletter
Organization newsletter
Office hours
Annual contact check
Thanks
A milestone shared with participants